Shipping Policy – Guardians of Iman

Effective Date: 20-03-2026
Last Updated: 20-03-2026

This Shipping Policy outlines how orders are processed, shipped, and delivered when purchasing from Guardians of Iman.

By placing an order, you agree to the terms outlined below.

1. Order Processing

• Orders are processed within 1–5 business days unless otherwise stated

• Processing times may increase during high-demand periods, product launches, or holidays

• Orders are not processed, shipped, or delivered on weekends or major holidays

We reserve the right to delay processing if additional verification is required.

2. Shipping Methods & Carriers

We ship through trusted carriers such as:

• USPS

• UPS

• FedEx

Shipping method selection (if available) will be presented at checkout.

We reserve the right to select the most appropriate carrier based on your location and order details.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions

• Destination location

• Selected shipping method

We may offer free shipping promotions at our discretion.

4. Delivery Estimates

Estimated delivery times are provided at checkout and are not guaranteed.

Delays may occur due to:

• Carrier issues

• Weather conditions

• Customs processing (for international orders)

• High shipping volumes

Guardians of Iman is not responsible for delays once the package has been handed to the carrier.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email.

It is your responsibility to monitor tracking and ensure availability for delivery.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an order is returned due to incorrect or incomplete address information:

• The customer is responsible for additional shipping costs

• We are not liable for delays or lost packages resulting from incorrect information

7. Lost, Stolen, or Delayed Packages

Once an order is marked as delivered by the carrier:

• Guardians of Iman is not responsible for lost or stolen packages

• Customers must contact the carrier directly to file a claim

If a package is lost in transit (not marked delivered), we may assist in initiating an investigation, but resolution is subject to the carrier’s policies.

8. Damaged Shipments

If your order arrives damaged:

• Contact us within 7 days of delivery

• Provide photos of the packaging and product

We will review and determine if a replacement or refund is appropriate.

9. International Shipping

For international orders:

• Customers are responsible for any customs duties, taxes, or import fees

• Delivery times may vary significantly due to customs processing

• We are not responsible for delays, fees, or confiscation by customs authorities

10. Split Shipments

We reserve the right to ship orders in multiple packages if necessary.

There will be no additional cost to the customer for split shipments unless otherwise stated.

11. Risk of Loss

All orders become the responsibility of the customer once they are transferred to the shipping carrier.

Ownership and risk of loss pass to the customer upon shipment.

12. Refused or Undeliverable Packages

If a package is refused or deemed undeliverable:

• The customer will be responsible for return shipping fees

• Original shipping costs will not be refunded

• Additional fees may apply for reshipment

13. Shipping Restrictions

We reserve the right to:

• Refuse shipment to certain locations

• Cancel orders due to shipping limitations or risk concerns

14. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Updates will be posted on this page with a revised effective date.

15. Contact Information

For shipping-related inquiries, contact:

info@GuardiansofIman.com
MiIslam llc

Guardians of Iman is committed to clear communication, reliable fulfillment, and a smooth delivery experience.