Refund & Return Policy –

Guardians of Iman

Effective Date: 20-03-2026
Last Updated: 20-03-2026

We want you to be satisfied with your purchase. This Refund & Return Policy outlines the conditions under which returns, refunds, and exchanges are accepted.

1. Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• The item must be unused and in its original condition

• The item must be in its original packaging

• Proof of purchase (receipt or order confirmation) is required

Items that do not meet these conditions may not be accepted.

2. Non-Returnable Items

The following items are not eligible for return:

• Opened or used card products

• Items damaged due to misuse or mishandling

• Final sale or discounted items (if marked as such)

Due to the nature of card games, opened products cannot be returned to ensure fairness and product integrity.

3. Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Include:

• Your order number

• A description of the issue

• Clear photos of the damage

We will review the issue and may offer a replacement or refund at our discretion.

4. Refunds

Once your return is received and inspected:

• Approved refunds will be issued to your original payment method

• Processing times may vary depending on your payment provider

• Shipping costs are non-refundable unless the return is due to our error

We reserve the right to deny refunds if return conditions are not met.

5. Exchanges

We only offer exchanges for:

• Defective items

• Items damaged during shipping

If you need an exchange, please contact us before returning the item.

6. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect

• We recommend using a trackable shipping service

• We are not responsible for lost or damaged returns

7. Order Cancellations

Orders may be canceled only if they have not yet been processed or shipped.

Once an order has been shipped, it cannot be canceled and must follow the return process.

8. Late or Missing Refunds

If you have not received your refund:

• Check your bank account again

• Contact your payment provider

• Allow additional processing time

If the issue persists, contact us directly.

9. Contact Information

For all return or refund requests, contact:

info@GuardiansofIman.com
MiIslam llc

Guardians of Iman is committed to fairness, clarity, and maintaining trust with every customer.